Privacy Policy

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Effective Date: November 1, 2025

Your privacy matters to us. This Privacy Policy explains how A Dose of STEM (“we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you visit our website [www.adoseofstem.com], make a purchase, or interact with our services.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information to provide and improve our services:

a. Personal Information

When you make a purchase, create an account, or contact us, we may collect:

• Name
• Email address
• Phone number (if provided)
• Shipping and billing addresses
• Payment details (processed securely through third-party payment providers)

b. Non-Personal Information

We may also collect:

• Browser type, device type, and operating system
• IP address and general location
• Website usage data (e.g., pages visited, time on site)
• Cookies and similar tracking technologies (see Section 7)

2. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Communicate with you about your orders, products, or support requests
• Send updates, newsletters, or promotions (with your consent)
• Improve our website and user experience
• Detect and prevent fraudulent or unauthorized activity
• Comply with legal obligations

3. Legal Basis for Processing (for EU Users)

If you are located in the European Economic Area (EEA), we process your personal data under one or more of the following legal bases:

• Your consent
• The performance of a contract (e.g., fulfilling your order)
• Compliance with legal obligations
• Our legitimate interests, such as improving services and preventing fraud

4. How We Share Your Information

We respect your privacy and only share your data with trusted third parties when necessary:

• Payment processors (e.g., Stripe, PayPal) to handle secure payments
• Shipping partners to deliver your order
• Analytics tools (e.g., Google Analytics) to improve website performance
• Email services for newsletters or customer communication

We do not sell, rent, or trade your personal information to third parties.

5. Data Retention

We retain your personal information only for as long as necessary to:

• Fulfill your orders
• Comply with legal or tax obligations
• Resolve disputes and enforce agreements

Once data is no longer required, we securely delete or anonymize it.

6. Security of Your Information

We take your data security seriously.

• Our website uses SSL encryption to protect your information during transmission.
• Sensitive data (like payment details) is processed only by certified third-party payment processors.
• We regularly review and update our security measures to safeguard your personal data.

However, no online system is 100% secure, and you use our services at your own risk.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and shopping cart
• Analyze website traffic and performance
• Personalize your browsing experience

You can control or disable cookies through your browser settings, but some features may not function properly if cookies are disabled.

8. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Correction: Ask us to correct or update inaccurate information.
• Deletion: Request deletion of your personal data (subject to legal exceptions).
• Opt-Out: Unsubscribe from marketing emails at any time by clicking the “Unsubscribe” link or contacting us directly.
• Data Portability (EEA users): Request to transfer your data to another service.

To exercise your rights, contact us at privacy@adoseofstem.com.

9. Children’s Privacy
We do not knowingly collect personal data from minors.
If you believe a child has provided us information, please contact us to remove it promptly.

10. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing personal information.

11. International Data Transfers

If you access our website from outside the United States, your information may be transferred to and processed in the U.S., where data protection laws may differ. By using our website, you consent to this transfer.

12. Updates to This Policy

• We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The updated policy will be posted on this page with a new Effective Date.
  Continued use of our website after changes constitutes acceptance of the updated policy

13. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us:

📧 Email: privacy@adoseofstem.com